The rise of cashless prompt screens is compelling customers to tip to avoid awkwardness rather than reward service. But who actually pockets the gratuity? * Get our weekend culture and lifestyle email In an increasingly cashless society, wherever you spend money, there is often a prompt to spend more. Pubs, cafes, beauty salons, farmers’ markets, rideshares, food delivery services and even online shopping – the option to tip can present itself wherever you tap your card. Until recently, tipping “wasn’t a big thing in Australia”, says Kieran Scott, a Brisbane-based web designer. “[Businesses] basically never asked if you wanted to leave a tip,” he says. Rather it was something you did “out of your own choice”. Sign up for our rundown of must-reads, pop culture and tips for the weekend, every Sunday morning Continue reading...
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