‘Coffee roulette’ and the New Street ‘pinnacle’: Wetton leads cultural change at nascent GBR West Midlands

As she faces up to a swathe of challenges from summer fires to West Coast Main Line reliability, GBR West Midlands Managing Director Denise Wetton says the newly integrated business is already seeing signs of welcome cultural change. ‘The blame culture, where it’s their fault or it’s their fault, or raiding the commercials of different